Privacy Policy
Privacy Policy
Effective Date: September 10, 2026
James Elmo(“Elmo Health & Life Advisors,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us through our website, forms, and other communications.
This Privacy Policy explains how we collect, use, and protect information provided by individuals who visit our website or communicate with
Information We Collect
We may collect information that you voluntarily provide to us, including:
First name
Last name
Email address
Phone number
Information submitted through our website forms
Information you provide when requesting information about our services
Other information necessary to respond to your inquiries or provide requested services
How We Use Your Information
We may use the information we collect to:
Respond to inquiries and requests for information
Schedule and confirm consultations or appointments
Provide customer service and requested services
Send account, service, appointment, or other transactional notifications
Send marketing and promotional communications when you have separately provided the appropriate consent
Communicate with you regarding health insurance, life insurance, long-term care planning, retirement planning, and related services
Improve our website, services, and customer experience
Comply with applicable legal and regulatory requirements
SMS/Text Messaging Privacy
If you voluntarily provide your mobile phone number and separately consent to receive SMS/text messages from James Elmo, we may use your phone number to send the types of messages for which you provided consent. Message frequency may vary. Message and data rates may apply. You may opt out of SMS/text messages at any time by replying STOP. You may request assistance by replying HELP or by contacting us at +1 940-326-5104. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors or service providers supporting our business operations, such as customer service, may be permitted when necessary to provide those services. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
Information Sharing
We do not sell your personal information. We may disclose information to service providers, contractors, or other parties when reasonably necessary to operate our business, provide requested services, maintain our website or systems, provide customer support, or comply with legal obligations. We do not use or disclose SMS/text-message opt-in information or consent for unrelated marketing purposes.
Your Choices
You may choose not to provide certain information; however, doing so may prevent us from responding to an inquiry or providing certain requested services.
For SMS/text messaging, you can opt out at any time by replying STOP. You can request assistance by replying HELP or contacting +1 940-326-5104.
Data Security
We take reasonable administrative, technical, and organizational measures to protect information provided to us from unauthorized access, use, alteration, or disclosure. However, no method of transmission or storage can be guaranteed to be completely secure.
Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.
Cookies
Our website may use cookies to enhance functionality and user experience. You may manage cookie preferences through your browser settings.
Children's Privacy
Our services and website are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact:
James Elmo
Phone: +1 940-326-5104
Website: https://elmohealthlife.com